woman(Who is Jessica? Jessica – Over 2 years experience in insurance industry seeking Customer Service Representative job)

Terry: Why do you want to work here?

Jessica: I want to work at XXX because I see that your mission is to provide financial security for life, health and retirement needs and I have a little bit of experience in insurance. Also, I see you’re looking for someone in a customer service role where I have much experience in that role.  I’ve won recognition, goals and awards for my customer service and I think I could bring a lot to your company.

Terry: Tell me about the recognition and the awards that you’ve won already.

Jessica: I have won service awards.  At XXX University, I met my goals in admissions.  At XXX, I’ve won service awards for rentals and meeting my goals in that area, too, which were filling-in a lot of coverage or getting recognition from customers; having them write letters.

In my last job, I had emails about my speedy service from clients that I serviced.

Here’s how I would rate this answer . . .

Q3. Why do you want to work here? – JESSICA QUICK RATING – B

Great focus on them and connection to your own insurance background and your skills, might be able to also include your awards in answer.

This Guide will help you with samples and complete how to answer training for even more questions you face in your job interviews.

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Terry Kozlowski

Seen on TV nationally as a Career Strategist and Interview Expert on NBC, Fox News, heard on radio stations across country, contributed to or been profiled in print media including The Wall Street Journal and Chicago Tribune.