woman(Who is Jessica? Jessica – Over 2 years experience in insurance industry seeking Customer Service Representative job)

Terry: Great.  What do you see as your key strengths?

Jessica: I think my attention to detail, wanting to go over and beyond what is expected of me.  Usually I surprise people by going the extra mile when they’re looking for one thing, but they get more than what they ask.  They’re always happy and excited to know that someone is looking out for their vested interest.

I think my strength is wanting to make sure everything is taken care of and that nothing is overlooked.

Here’s how I would rate this answer . . .

Q4. What are your strengths? – JESSICA QUICK RATING – B

Good, could supplement with specific instance where your attention to detail saved a customer or helped the company in a particular way.

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